What is Grab (Formerly known as GrabTaxi) ?

 

 

 

 

Introduction

Grab is an automated smartphone based booking and dispatch platform. It matches passengers with drivers for transport by taxis, cars and bikes (varies by market).

Grab (formerly known as GrabTaxi) is a technology company that offers wide range of ride-hailing and logistics services through its app in Southeast Asia, specifically in Malaysia, Singapore, Thailand, Vietnam, Indonesia and the Philippines. As of July 2016, the number of drivers registered in the network was over 350,000, and the Grab app (available in iOS and android) was downloaded onto more than 19 million mobile devices across Southeast Asia.

History

GrabTaxi, or MyTeksi as its known in Malaysia, was officially launched to the public in June 2012. The company expanded to the Philippines in August 2013, and to Singapore and Thailand in October of the same year.

In 2014, GrabTaxi further continued its growth and expansion to new countries: first launching in Ho Chi Minh City in Vietnam in February, and Jakarta in Indonesia in June. That same year, GrabTaxi later expanded to two more cities in the Philippines: Cebu in July, and Davao in October. A beta version of the app was launched in Pattaya, Thailand in September 2014.

In May 2014, the company launched GrabCar in Malaysia and Singapore. GrabCar serves as an alternative form of transportation service that uses cars through a licensed partner in an effort to overcome the lack of supply of public transportation during peak hours. In November 2014, GrabTaxi launched its first GrabBike service in Ho Chi Minh City as a trial service.

In February 2015, the company launched GrabCar+ (a service that provides a fleet of higher-end cars) in the Philippines. In March 2015, the company expanded to Iloilo, making it its 4th city in the Philippines.

Types of car

There are different types of car to choose from when you travelling by using Grab, it is all depending on your current location/city.

For example, in Malaysia – Kuala Lumpur, there are 7 types of car to choose from, such as GrabCar (Economy), GrabTaxi, GrabHitch, GrabCar (6-seaters), GrabCar+ (Premium), GrabTaxi (Executive) and Taxi (Fixed Fare).

In Malaysia- Johor Bahru, there are currently only 4 types of car available, which are GrabCar (Economy), GrabTaxi, GrabHitch and GrabTaxi (Executive).

Fare

Among the options, GrabCar (Economy) & Taxi (Fixed Fare) offer the cheapeast fare.

For a 10km distance travel, GrabCar (Economy) only costs about RM14, but for traditional taxi, it will cost between RM15 – RM23.

The cost is 10%-60% higher if compares to traditional taxi ride. That is why Grab is becoming more and more popular nowadays due to it low fare, comfortable & quality ride.

Safe Transportation Platform

• Screening – Every driver and vehicle are screened upon registration and must maintain a star rating above a set minimum.
• Training & Code of Conduct – Grab continually improves their training system and Code of Conduct to ensure a high level of service.
• Safety Features – Grab is always innovating for your safety. In fact, they introduced the first “Share Your Ride” feature in the industry.
• Insurance & 24/7 Support – Grab has got you covered with additional Personal Accident coverage, 24/7 call centres, and emergency response teams.